Many of you "senior" agents, have much
more experience in the travel industry
than I do. As such, I'm always learning,
especially from you, my travel agent
partners. Of course over your careers you
seen it all... travel complications due to
natural disasters, armed conflicts,
weather problems, recession and currency
uncertainty, and many more. Of course you
have taught me that these problems do come
Here are some things that I'm grateful
that you all have taught me recently:
Good agents seem to find a way to do well,
and take care of their clients, in good or
challenging times. Happy selling!
Quote of the Month
"The secret of teaching is to appear to
have known all your life what you learned
to sign up for any of these online
training sessions HERE.
All online training will be only 30
HILTON PUERTO VALLARTA
Learn more about one of Puerto Vallarta's
newest all-inclusive properties - the Hilton
Puerto Valalrta. We will also include
information on the Krystal properties in
Puerto Vallarta, Ixtapa and Acapulco.
KRYSTAL GRAND PUNTA CANCUN & KRYSTAL
We will provide an overview of the new
Krystal Grand Punta Cancun and the Krystal
Cancun properties. Both are located in a
great location at the top of the "7" in
Cancun, on one of the best beaches in
Cancun. They are just steps away from
shopping malls, restaurants, cultural
attractions and the nightclub area (Coco
Bongo's and more!).
HONUA KAI RESORT & SPA (Maui)
Honua Kai is one of the top-rated luxury
condo resorts in Maui, featuring spacious
studio, one, two and three bedroom suites.
The property is located on the world-famous
Kaanapali North Beach
Each suite includes a fully equipped
high-end kitchen, in-suite washer & dryer, a
bathroom for each bedroom
To request a private online training session
for you or your colleagues, please email
Dave Emery (firstname.lastname@example.org
What is the
name of the restaurant at Honua Kai?
FROM LAST MONTH
Congratulations to Jessica Pimentel of
Canada One Travel in Winnipeg, Manitoba, for
winning last month's
Photo Contest and gift certificate.
Vallarta - At-A-Glance
The all-inclusive Hilton Puerto Vallarta
Resort has everything you or your
clients need for a relaxing vacation.
The resort offers 199 deluxe rooms and
60 suites, all featuring the Hilton
serenity beds and breathtaking views of
the ocean, gardens or mountains, with
natural light from the large windows
The O'West Lounge (one of our favorite
spots) is an adults-only section with an
infinity pool and its own sushi bar.
It's the perfect place to unwind and
enjoy the view of the bay while
indulging in a refreshing tropical drink
or handcrafted martini. It is also
available for private cocktail parties,
family reunions or receptions.
This upscale property offers 4
restaurants, 2 bars, the Ki Spa with a
Floatarium room, a fully equipped
fitness center & a Kids Club. There is
hi speed wireless internet available
throughout the hotel and more than
10,000 sqft of meeting space.
For weddings the property offers the
, which is very
competitive. Please click
for more details.
Of course you can read more about any of
Honua Kai Resort &
Spa - Duke's Beach House Restaurant
I'm starting with a Duke's Lemonade
cocktail and a Crab & Macnut Wontons
for an appy. Then I'm having the
MacNut and Herb Crusted fresh catch
fish for dinner, followed by Hula Pie
that for the spacious
you need to
them from our tour operator partners or
from Honua Kai directly! You won't see
them listed on our partners online
booking engines. These large suites are
perfect for 3 couples traveling together
or and extended family (max 8 people).
Heeg is an International Speaker and Trainer
in the travel, tourism, and hospitality
industry. Focusing on social media, sales and
marketing, Catherine understands and speaks
DETM is an acronym for David Emery Travel
Marketing. We are a Vancouver-area based
company providing quality travel industry
representation in Canada since 2009.
If you are looking for the latest brochure,
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