How well do you know your clients? Even if
your clients are coming in to book a quick
sun getaway, asking them one magical
question, may open up a whole new
relationship with them?
|Forbidden City, Beijing
My travel agent knows that I love exploring
World Heritage Sites, world wonders and
checking off new countries.
I was lucky to check several bucket list
things off my list last month.
|Sandy in Hautulco
Sandy's travel agent knows she loves the
simple things in life....hot weather, blue
clear water, good food and great friends
with amazing new experiences!
|Terracotta Warriors, Xi'an, China
So, what is that magical question? Simply ask "WHAT ARE YOUR
TRAVEL GOALS?" I promise that if
you ask this simple sentence of all of your
clients, you'll have some great
conversations, that will lead to more
Quote of the Month
"Culture is the widening of the mind and the
Upcoming Online Training
Find links to sign
up for any of these online training sessions HERE.
All online training will be only 30 minutes.
HILTON PUERTO VALLARTA
Learn more about one of Puerto Vallarta's newest
all-inclusive properties - the Hilton Puerto
Valalrta. We will also include information on the
Krystal properties in Puerto Vallarta, Ixtapa and
Tuesday, October 4, 8:30 AM PT, 11:30 AM ET
KRYSTAL GRAND PUNTA CANCUN & KRYSTAL CANCUN
We will provide an overview of the new Krystal Grand
Punta Cancun and the Krystal Cancun
properties. Both are located in a great location at
the top of the "7" in Cancun, on one of the best
beaches in Cancun. They are just steps away from
shopping malls, restaurants,
cultural attractions and the nightclub area (Coco
Bongo's and more!).
Tuesday, October 4, 9:30 AM PT, 12:30 PM ET
KAI RESORT & SPA (Maui)
Honua Kai is one of the top-rated luxury condo
resorts in Maui, featuring spacious studio, one, two
and three bedroom suites. The property is
located on the world-famous
Kaanapali North Beach
. Each suite includes a
fully equipped high-end kitchen, in-suite washer &
dryer, a bathroom for each bedroom
To request a private online training session for you
or your colleagues, please email Dave Emery (email@example.com
Krystal Cancun - SunWing
The Krystal Cancun and the Krystal Grand Punta
Cancun in conjunction with
, will offer a 5 night FAM to
Cancun from Nov 3-8. Here are some additional
|Direct Sunwing flights from YYZ and YVR
|Single room occupancy |
|2 hotels to inspect |
|Optional excursions |
|Cost: approx $349 (YYZ) and $449 (YVR)
|No connecting flights from other
This may be the perfect time for good travel
agents to reacquaint themselves with the
most popular destination for Canadians
traveling to Mexico.
The 2 Krystal properties are located on one
of the best beaches in Cancun, and steps
away from the night-life.
Please note that this FAM is only for
full-time travel agents. It is a working FAM,
and as such, no spouses are allowed, and there
are no changes to the scheduled flights.
If this may work for you, or someone on your
team, please fill out the
(HERE) and send it to
Successful applicants will be notified by
The team at Honua Kai want you and your clients
to have a quick list of great things to do and
see on Maui. They have put together a brochure
that includes lists of
|Places to eat, |
|Useful Hawaiian words, |
|Must-sees on the island and more!|
Find the whole
Watch for an update this month from property!
What is the name of one of the 3
properties right next to El Cid's 27-hole
championship golf course? (tip
FROM LAST MONTH
Congratulations to Yvonne Kemper-Beaudoin of Transat
Travel in Orleans, ON,
for winning last month's Photo Contest and gift
Do you need more
eyeballs on your
social sites? Expand
your social reach by
and help your clients
enjoy your awesome
content where they
spend their 'social'
time. Using your
Facebook page to
draw fans to.....read
Catherine Heeg is an
International Speaker and Trainer in the travel,
tourism, and hospitality industry. Focusing on social
media, sales and marketing, Catherine understands and
speaks your language.
DETM is an acronym for David Emery Travel Marketing.
We are a Vancouver-area based company providing
quality travel industry representation in Canada since
If you are looking for the latest brochure,
promotion, news article or training resource from
most of our clients, we have created a webpage where
you can easily find the latest information.
Also, stay updated on
the latest news, announcements and FAM information
by connecting to our Facebook page