The most curious time of pet
ownership is bringing your new
family member home. The most fun
times are ALL of those smiles, tail
wags and licks after that! The
saddest time is saying goodbye...
Sadly, we had to say goodbye to our
little Ralphie last month. She had
been treated (by a
for heart disease and
Cushing's Disease for just over a
year, and she did have a great
Ralphie came into our lives as a
stray on the streets of Palm Springs
almost 5 years ago. You can read
her beginnings with us
We will totally
miss her unending joy and smiles.
Many of you in BC also know Ralphie
as our little Sales Rep assistant.
Our hearts and home are left with a
huge hole that only that little dog
could fill. Thank you to all of you
who welcomed Ralphie in your offices
over the years with your smiles,
treats and pets for her.
If you have a pet you love, give
them some extra love tonight from
of the Month
"If there are no dogs in Heaven, then when I
die I want to go where they went."
Upcoming Online Training
Find links to sign
up for any of these online training sessions HERE.
All online training will be only 30 minutes.
HONUA KAI RESORT &
Honua Kai is one of the top-rated luxury condo
resorts in Maui, featuring spacious studio, one, two
and three bedroom suites. The property is located on
the world-famous Kaanapali North
. Each suite includes a fully equipped
high-end kitchen, in-suite washer & dryer, a
bathroom for each bedroom
Wednesday, June 27, 10 am PT, 1 pm ET
Monday, July 16, 11 am PT, 2 pm ET
HILTON PUERTO VALLARTA & the NEW KRYSTAL
GRAND NUEVO VALLARTA
Learn more about one of Puerto Vallarta's newest
all-inclusive properties - the Hilton Puerto
Valalrta. We will also include information on the
Krystal properties in Puerto Vallarta, Ixtapa and
We will also cover the highlights of the NEW Krystal Grand Nuevo
KRYSTAL GRAND PUNTA CANCUN & KRYSTAL
We will provide an overview of the new Krystal
Grand Punta Cancun and the Krystal
Cancun properties. Both are located in a great
location at the top of the "7" in Cancun, on one
of the best beaches in Cancun. They are just steps
away from shopping malls, restaurants, cultural
attractions and the nightclub area (Coco Bongo's
We will also cover the highlights of the NEW
Krystal Grand Nuevo Vallarta property.
To request a private online training session for you
or your colleagues, please email Dave Emery (email@example.com
What is the name of the new section of the Hilton
Puerto Vallarta ? Click
FROM LAST MONTH
Congratulations to Luiza Rocha-Baker of Uniglobe
Donaldson Travel, Cambridge, ON for
winning last month's Photo Contest and gift card.
Hilton Puerto Vallarta -
The New Hacienda section!
The HIlton Puerto Vallarta, that has been
a Canadian favourite since it opened a few
years ago, is happy to announce that it
opened the new Hacienda section.
The 2 things that come to mind when I
think of the Hacienda at the Hilton are:
|Mexican elegance and |
You can book the Hacienda section with
your favourite tour operator and find
the updated Hilton Fact Sheet
Of course you can find details of all of
the Krystal Resorts
You know that many of your Maui
guest fly back to the mainland on
a red-eye. So after they check
out of their resort, they are
basically homeless for the day...
Kai has that solved with the free
Aloha Lounge for both early
arrivals and late departures.
|Hours of operation: 10AM-8PM
|Included: Sofas, A/C, Snacks,
Water, Coffee, Kids play area, TV,
beach towels, Restrooms, Outside
lounge area. (fresh water showers
near the pools) |
|Guests get access at the front
Remember, Honua Kai Resort & Spa
broke ground in April on 72 luxury
3-bedroom townhomes on the grassy
area behind the two buildings.
Definitely don't be afraid
to quote Honua Kai going forward.
The hours of development will be
from Monday through Saturday from
9am -5pm. During
this time the remainder of the
resort, pools, restaurants and all
its amenities will still be
available for guest enjoyment.
Note that the construction will
only significantly affect our
mountain and some of our resort
view suites. The POV and OV
suites will not be
significantly affected by
the construction. Look for
construction/hard hat view
rates in your favourite
tour operator. This may be the
perfect time to quote construction
rates to guests who would not
normally have the budget to stay
at Honua Kai.
You can find more information about
for agents booking one of our Royal
Don't forget to remind your Honua Kai
clients to use the
share their Honua Kai memories.
Cid Resorts - Bonus Points on the Riviera Maya
to register all of your El Cid bookings in
the generous El
Cid Rewards program.
It provides points for online shopping or
gift certificates (details
and is always available for agents to enjoy,
both with direct and tour operator partner
Do you see others slipping on the proverbial banana peel in their social marketing (or have you made any of these blunders?) Check out the flops & fixes here.
Catherine Heeg is an
International Speaker and Trainer in the travel,
tourism, and hospitality industry. Focusing on social
media, sales and marketing, Catherine understands and
speaks your language.
DETM is an acronym for David Emery Travel Marketing.
We are a Vancouver-area based company providing
quality travel industry representation in Canada since
If you are looking for the latest brochure,
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