Dear Dave,
The most curious time of pet
ownership is bringing your new
family member home. The most fun
times are ALL of those smiles, tail
wags and licks after that! The
saddest time is saying goodbye...
Sadly, we had to say goodbye to our
little Ralphie last month. She had
been treated (by a
great vet) for heart disease and
Cushing's Disease for just over a
year, and she did have a great
year!
Ralphie came into our lives as a
stray on the streets of Palm Springs
almost 5 years ago. You can read
her beginnings with us
HERE. We will totally
miss her unending joy and smiles.
Many of you in BC also know Ralphie
as our little Sales Rep assistant.
Our hearts and home are left with a
huge hole that only that little dog
could fill. Thank you to all of you
who welcomed Ralphie in your offices
over the years with your smiles,
treats and pets for her.
If you have a pet you love, give
them some extra love tonight from
us.
|
 Quote
of the Month |
"If there are no dogs in Heaven, then when I
die I want to go where they went."
Will Rogers
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Upcoming Online Training
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Find links to sign
up for any of these online training sessions HERE.
All online training will be only 30 minutes.
HONUA KAI RESORT &
SPA (Maui)
Honua Kai is one of the top-rated luxury condo
resorts in Maui, featuring spacious studio, one, two
and three bedroom suites. The property is located on
the world-famous Kaanapali North
Beach. Each suite includes a fully equipped
high-end kitchen, in-suite washer & dryer, a
bathroom for each bedroom
and more.
Wednesday, June 27, 10 am PT, 1 pm ET
Monday, July 16, 11 am PT, 2 pm ET
HILTON PUERTO VALLARTA & the NEW KRYSTAL
GRAND NUEVO VALLARTA
Learn more about one of Puerto Vallarta's newest
all-inclusive properties - the Hilton Puerto
Valalrta. We will also include information on the
Krystal properties in Puerto Vallarta, Ixtapa and
Acapulco.
We will also cover the highlights of the NEW Krystal Grand Nuevo
Vallarta.
KRYSTAL GRAND PUNTA CANCUN & KRYSTAL
CANCUN properties
We will provide an overview of the new Krystal
Grand Punta Cancun and the Krystal
Cancun properties. Both are located in a great
location at the top of the "7" in Cancun, on one
of the best beaches in Cancun. They are just steps
away from shopping malls, restaurants, cultural
attractions and the nightclub area (Coco Bongo's
and more!).
We will also cover the highlights of the NEW
Krystal Grand Nuevo Vallarta property.
PRIVATE WEBINARS:
To request a private online training session for you
or your colleagues, please email Dave Emery ( dave@daemery.com).
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Photo Contest
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What is the name of the new section of the Hilton
Puerto Vallarta ? Click
HERE for
a tip.
WINNER
FROM LAST MONTH
Congratulations to Luiza Rocha-Baker of Uniglobe
Donaldson Travel, Cambridge, ON for
winning last month's Photo Contest and gift card.
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Hilton Puerto Vallarta -
The New Hacienda section!
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The HIlton Puerto Vallarta, that has been
a Canadian favourite since it opened a few
years ago, is happy to announce that it
opened the new Hacienda section.
The 2 things that come to mind when I
think of the Hacienda at the Hilton are:
 | Mexican elegance and |
| Adults-only |
You can book the Hacienda section with
your favourite tour operator and find
the updated Hilton Fact Sheet
HERE.
Of course you can find details of all of
the Krystal Resorts
HERE.
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You know that many of your Maui
guest fly back to the mainland on
a red-eye. So after they check
out of their resort, they are
basically homeless for the day...
Well, Honua
Kai has that solved with the free
Aloha Lounge for both early
arrivals and late departures.
| Hours of operation: 10AM-8PM
|
| Included: Sofas, A/C, Snacks,
Water, Coffee, Kids play area, TV,
beach towels, Restrooms, Outside
lounge area. (fresh water showers
near the pools) |
| Guests get access at the front
desk. |
Remember, Honua Kai Resort & Spa
broke ground in April on 72 luxury
3-bedroom townhomes on the grassy
area behind the two buildings.
Definitely don't be afraid
to quote Honua Kai going forward.
The hours of development will be
from Monday through Saturday from
9am -5pm. During
this time the remainder of the
resort, pools, restaurants and all
its amenities will still be
available for guest enjoyment.
Note that the construction will
only significantly affect our
mountain and some of our resort
view suites. The POV and OV
suites will not be
significantly affected by
the construction. Look for
construction/hard hat view
rates in your favourite
tour operator. This may be the
perfect time to quote construction
rates to guests who would not
normally have the budget to stay
at Honua Kai.
You can find more information about
the development
HERE.
We have
an ongoing
booking bonus
for agents booking one of our Royal
Collection suites.
Don't forget to remind your Honua Kai
clients to use the
#HKMemories to
share their Honua Kai memories.
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El
Cid Resorts - Bonus Points on the Riviera Maya
property bookings
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Don't forget
to register all of your El Cid bookings in
the generous El
Cid Rewards program.
It provides points for online shopping or
gift certificates (details
HERE)
and is always available for agents to enjoy,
both with direct and tour operator partner
bookings.
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Do you see others slipping on the proverbial banana peel in their social marketing (or have you made any of these blunders?) Check out the flops & fixes here. (video)
Catherine Heeg is an
International Speaker and Trainer in the travel,
tourism, and hospitality industry. Focusing on social
media, sales and marketing, Catherine understands and
speaks your language.
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DETM is an acronym for David Emery Travel Marketing.
We are a Vancouver-area based company providing
quality travel industry representation in Canada since
2009.
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Client Resources
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If you are looking for the latest brochure,
promotion, news article or training resource from
most of our clients, we have created a webpage where
you can easily find the latest information.
Also, stay updated on
the latest news, announcements and FAM information
by connecting to our Facebook page
HERE:
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