Dear Dave,
Happy 2020! I hope
you had a great
holiday filled
with family and
good friends. We
sure did in Palm
Springs.
It's not too late to
set another
profitable (and
easy) resolution!
How well do you know
your clients? Even
if your clients are
coming in to book a
quick sun getaway ( El
Cid Resorts),
asking them one
magical question,
may open up a whole
new relationship
with them?
Here are some
interesting
examples where big
companies with
deep pockets tried
venturing into new
areas, but failed
because they
DIDN'T KNOW THEIR
CUSTOMERS:
 | Home Depot
failed in China
|
| Walmart failed
in Germany |
| Starbucks
struggled in
Australia |
| Target failed
in Canada |
So, what is that
magical question?
Simply ask "WHAT
ARE YOUR TRAVEL
GOALS?" I
promise that if
you ask this
simple sentence of
all of your
clients, you'll
have some great
conversations,
that will lead to
more bookings! You
may be pleasantly
surprised to find
that their next
big travel goal is
visiting Angkor
Wat (and we have
Realistic Asia
webinars
coming up on
Jan 21). I
know Angkor Wat is
high on my bucket
list.
We are off to a
Panama Canal
Cruise today until
Jan 19th. This is
another of my
bucket list travel
adventures.
In my absence, you
can contact:
Realistic Asia
-
Sandy (sandy@daemery.com)
or
Sales (sales@realisticasia.com)
Dave Emery
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Photo Contest
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Name El Cid's ground tour operator that
provides great excursions with headquarters
at the El Cid El Moro Beach property. Click
HERE for a tip.
WINNER
FROM LAST MONTH
Congratulations to Lidia Atamaniuk, of Adam
Travel in Mississauga, ON, for
winning last month's Photo Contest and gift
card.
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Upcoming Online
Training
|
Find links
to sign up for any of these online
training sessions HERE.
All online training will be only 30
minutes.
EL CID RESORTS - MZT, CUN & COZ
Get a great overview of the 7 El Cid
resorts on both coast of Mexico (Mazatlan,
Riviera Maya & Cozumel), and learn which
resorts would be perfect for your various
clients. You will also be reminded of the
El Cid Rewards program and any current
agent promotions.
Get a great overview of the
Realistic Asia and their package and
customized tours of Vietnam,
Thailand, Cambodia, Laos and
Myanmar. Learn why clients have been
giving Realistic Asia amazing
reviews on both their package and
customized tours for over 15 years
now. You will also be reminded of
the great selling points and
highlights of their destination
countries!
To request a private online training session
for you or your colleagues, please email
Dave Emery ( dave@daemery.com).
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REALISTIC
ASIA - Halong Bay - A World Heritage Site |
Halong Bay, which is a
UNESCO World Heritage
site, is a "must see"
destination for
travelers to Vietnam.
Taking cruise in this
Bay will bring your
clients the
unforgettable
experience and will be
the highlight of their
trip. Check
Realistic Asia's guide
for cruising in Ha
Long Bay and learn
what you need to know
when talking to your
clients
HERE.
Remember
that Realistic Asia
has about 40
standard tours that
you can find
HERE. You
can also easily
request NET pricing
IN CAD (with or
without the flights
to Asia) on a
CUSTOMIZED tour for
your clients
HERE.
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El
Cid Resorts - Mazatlan - Some of My Favourite
Things
|
I was just at the El Cid
Resorts in Mazatlan in
September and here are
some of my favourite
things about our 4
unique properties:
1. REGISTER
your El Cid Resort bookings,
for all 7 Resorts, on both
coasts of Mexico! Earn
generous points for each
booking, that are good for
lots of rewards in the
catalog (iPads, gift cards,
TV`s, etc.) You can find
the full details of the
Bonus Points offer
HERE. Just
report your bookings at the El
Cid Rewards Program,
2. EMAIL:
Earn a
$50 Visa Gift Card for
every booking of 5 nights or
more at any of the 4 El Cid
Resorts in Mazatlan! Check
out the details
HERE. (Note you must
send your booking details
to incentives@elcid.com.mx
to get your gift card.)
Make sure to include
all of the following:
Guest Name(s), El Cid
property name, Arrival and
departure dates, Tour
operator (booked with),
Travel agency address/home
address and phone number.
Note that bookings
must be made through any
Tour Operator such:
Sunwing, WestJet, etc.
Bookings made it through
online companies such:
Expedia, Travelocity,
Hotels.com will not be
applicable to El Cid
Rewards points or the Visa
Gift card promotion.
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Catherine
Heeg is an International Speaker and Trainer
in the travel, tourism, and hospitality
industry. Focusing on social media, sales and
marketing, Catherine understands and speaks
your language.
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Quote
of the Month |
"Many years ago, I resolved to never
bother with New Years resolutions, and I
have stuck with it ever since."
Dave Beard
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DETM is an acronym for David Emery Travel
Marketing. We are a Vancouver-area based
company providing quality travel industry
representation in Canada since 2009.
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Client Resources
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If you are looking for the latest brochure,
promotion, news article or training resource
from most of our clients, we have created a
webpage where you can easily find the latest
information.
Also, stay
updated on the latest news, announcements
and FAM information by connecting to our
Facebook page
HERE:
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