September 2024 Newsletter

     

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Cancun – Riviera Maya FAM Report

(DETM September 2024 Newsletter)

Dear Dave,

It was great to have 12 agents from all across Canada on our 2-brand, Cancun-Riviera Maya FAM last week. I appreciate the investment of time and $ that these agents made in El Cid Resorts, Krystal Resorts and the Mahekal Beach properties!

On a 6-night FAM, we only had to explore 6 resorts, so agents had plenty of time to relax and get to know our host properties. Also, on my FAMs, agents still get their own private room!

Before coming home, many of the agents were sending out quotes to clients for our host properties! I’m going to let their comments on our properties be the content of this newsletter.

You can always find details about future FAMs HERE.

Sincerely,

 

Dave Emery

KRYSTAL CANCUN

(The Krystal Cancun has a) “Great location. It is great for budget travelers and has a Million dollar view!”

Lyndsey Zammit, No Borders Travel, Canmore, AB

“This hotel is one of the oldest and most iconic in Cancun’s hotel zone, boasting the best turquoise waters and white sand beach in the area. It’s located right in the heart of the commercial district, so you won’t feel stuck at the hotel. Convenient public transportation can quickly take you anywhere within the hotel zone.”

Scarlett Bai, The Bear Travels, Surrey, BC

“The rooms are simple, but this is offset by the location of the hotel on the beautiful ocean shore, atmospheric shows with different cultural trends are held three times a week.. Clean, popular, suitable for any category of tourists who love active recreation. Affordable prices.”

Olena Dudko, TravelPlus, Edmonton, AB 

KRYSTAL GRAND CANCUN]

“Right beside the Krystal Cancun is the Krystal Grand Altitude Tower this is also along the hotel strip on the white sandy beach with Crystal clear waters. 5 stars here, where the chiefs go out of their way to create their (culinary) masterpieces.”

Shelley Fukushima, TravelMasters, Calgary, AB

“In the elbow of Cancun, walking distance from downtown life night of Cancun. Beautiful and long beach. Definitely worth upgrading to the Krystal Grand Cancun. And worth upselling to the Altitude rooms. (If clients want affordable luxury with great amenities).”

Kelly Langevin, Voyages a Rabais, Tres-Rivieres, QC

“It is Grand. The Krystal Grand is located right at the tip of the hotel zone in Cancun. It is a perfect location that is beachfront but also close to nightlife, great dining options and lots of shopping. The resort itself is on a white sand beach with turquoise water. My suggestion would be to definitely book the Altitude Club, providing you some of the best rooms with the best views.”

Lori Zacher, Custom Travel Solutions, Calgary, AB

In this Issue

* Upcoming Online Training (Webinars) - 9/5 & 9/19

* EL CID RESORTS

* KRYSTAL CANCUN

* MAHEKAL BEACH

* KRYSTAL GRAND CANCUN

* Quote of the Month

* PHOTO/TRIVIA CONTEST

* Quick Links

EL CID RESORTS  Riviera Maya

“Something I will tell my clients about El Cid is you get access to all 3 properties and the marina. The impeccable service & care for their customers, the lush grounds and always working to improve landscaping. With premium service you can get aromatherapy, pillow menu & 24/7 room service with no charges. Also, the 7 options of al a carte restaurants with many choices & the market (fancy food court) which gives a restaurant atmosphere without the buffet feeling.”

Sandy Richardson, CAA SK, Swift Current, SK

“During my stay, I had the opportunity to enjoy the resort's many amenities, including the pool, fitness center, and spa. I also had the chance to try some of the delicious dining options available on site.”

Bill Taylor, NorthStar Travel, Kitchener, ON

“A good quality resort, (and a) great option for smaller or multi-generational family trips. The three-bedroom suite can accommodate up to eight people in the same room and has a very nice private living room/dining room area.”

Dave Kains, Expedia Cruises, Kitchener, ON

MAHEKAL BEACH

“This is the place where you could leave all your stress behind and fully immerse yourself in a true vacation and relaxation. I guarantee you're sure to love it here!”

Claire Maliphunte, AMA, Calgary, AB

“This is the perfect resort for those clients looking for affordable luxury experience. The Fifth Ave is also 5 minutes walk away. (This) makes it a perfect resort for those who want to experience local cultures instead of just staying at the resort.”

Lingxuan Ye, The Bear Travels, Toronto, Ontario

(The Mahekal Beach has an) “Amazing natural feeling with exceptional spa. Yoga is offered and the beach is to die for!”

Danielle Longtin, Centre Holidays, Ottawa, ON

Upcoming Online Training (Webinars)

Find links to sign up for any of these online training sessions HERE. All online training will be only 30 minutes.  For "anytime watching", check out a links to our prerecorded sessions HERE.

 

EL CID RESORTS - MZT, CUN & COZ

Get a great overview of the 8 El Cid resorts on both coast of Mexico (Mazatlan, Riviera Maya & Cozumel), and learn which resorts would be perfect for your various clients. You will also be reminded of the El Cid Rewards program and any current agent promotions.


Sept 5, Thursday, 9 am PT, noon ET

 

Sept 5, Thursday, 10 am PT, 1 pm ET

 

KRYSTAL RESORTS - Puerto Vallarta and Ixtapa areas WEBINARS

Take just a few minutes to learn a bit more about the Krystal Resorts in the Puerto Valalrta & Ixtapa areas. In addition, learn about the Mahekal Beach property, new to the Krystal Resorts portfolio.

 

Sept 19, Thursday, 9 am PT, noon ET

 

Sept 19, Thursday, 10 am PT, 1 pm ET

 

PRIVATE WEBINARS:

To request a private online training session for you or your colleagues, please email Dave Emery dave@daemery.com.

Photo/Trivia Contest

TRUE or FALSE - All guests at the 3 El Cid properties in the Riviera Maya have full access to all of the 3 properties (restaurants, etc.).



CLICK HERE to enter your answer or send an email to dave@daemery.com.

 

WINNER FROM LAST MONTH - Congratulations to Rosa Bertone, Transat Travel, Winnipeg, for winning last month's Photo/Trivia Contest and $25 CAD gift card.

Representing
The DETM Team

Sonia Machado

Monthly Quote

"There are no foreign lands. It is the traveler only who is foreign."

Robert Louis Stevenson

Quick Links

El Cid Resorts website

El Cid wedding website

El Cid honeymoon website

El Cid rewards website

El Cid Agent website


Krystal Resorts website

KRYSTAL KASH website


KRYSTAL KASH form

Earn a minimum of $25 in gift cards for each Krystal Grand or Krystal Resort booking with KRYSTAL KASH. Click HERE for the full details.

EL CID REWARDS
The El Cid Rewards Program has been around for years and provides a generous amount of points that agents can redeem for gift cards or online shopping (Tim Horton's, movie, Apple products and MANY more.) Note that this program works for all 8 El Cid Resorts.

Note that bookings must be made through any Tour Operator such: Sunwing, WestJet, etc. Bookings made it through online companies such: Expedia, Travelocity, Hotels.com will not be applicable to El Cid Rewards points.
Agent Resources
If you are looking for the latest brochure, promotion, news article or training resource from most of our clients, we have created a webpage where you can easily find the latest information. CLICK HERE
About Us
DETM is an acronym for David Emery Travel Marketing. We are a Vancouver-area based company providing quality travel industry representation in Canada since 2009.
Our website: DETM.ca
DETM - David Emery Travel Marketing
604-328-6847 | New Westminster, BC | www.detm.ca

 

 

 

 

 

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This site was last updated 09/03/24