Krystal Resorts

Puerto Vallarta FAM

April 2024

     

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In April 2024, 12 agents from western Canada, hosted by Shelley Rosen (DETM, ON) enjoyed a FAM to the 4 Krystal Resorts properties in the Puerto Vallarta area.  Here are some selected comments from our FAM agents.

The agents spent the first 2 nights at the Krystal Grand Nuevo Vallarta.

Then the agents moved to The Hacienda at Krystal Grand Puerto Vallarta.

 

Here are some comments from our FAM agents: 

Charla (Courtenay, BC)

The Krystal Grand Nuevo Vallarta was beautiful and we were spoiled. The adult infinity pool was lovely and that family pool was great.  The Kids activities and night entertainment was fun to watch. The staff at the resort were all sweet and very professional. Meeting the WestJet and Nexus team was an added plus. Having local contacts will help our office a lot. The rooms were nicely laid out

The Krystal Grand Puerto Vallarta & The Hacienda were again very lovely with an older world charm, the staff were respectful and very helpful. The swim out room I had was amazing.

Brynn (Kelowna, BC)

The Krystal Grand Nuevo Vallarta offers a truly stunning experience with its beautiful Mexican decor and lush vegetation that surrounds the resort.  Overall, Krystal Grand Nuevo Vallarta is a perfect blend of Mexican charm and modern amenities, making it an ideal destination for travelers looking to immerse themselves in the beauty of Mexico while enjoying a luxurious and comfortable stay.

Krystal Grand Puerto Vallarta offers a luxurious and immersive experience, perfectly blending traditional Mexican decor with modern amenities.

Joan (Aldergrove, BC)

KGNV- this is a great family resort offering an adults-only pool. Beach is amazing and the food is good. I love the grill restaurant, which has a very good vibe.

The Hacienda..love this place, so much like a boutique resort 13+, swim-outs are beautiful Rooms are very attractive, just an overall gem.

 Teagan (Grande Prairie, AB)

The Krystal Grand Nuevo Vallarta is a great family resort. It’s great that there is still an adults-only pool for those who are traveling without kids.

The Hacienda at the Grand Puerto Vallarta is a beautiful resort with maintaining the authentic Mexican feel. Nice that the hacienda is attached to the Grand and have option to be around a quieter area or go over to the Grand to utilize the pool and activities or access the beach.

Tyrell (Lloydminster, AB)

The Krystal Grand Puerto Vallarta had the best chicken soup I have ever had in my life.

Training:  The Krystal team provides training on all Krystal properties.  The WestJet and Nexus team members provide updates on their local services.

    

Susan (Lake Country, BC)

KGNV - The resort staff: WOW. Every one of them went out of their way to make each & every one of us happy and comfortable. They certainly had their challenges with some people's allergies, but they ALWAYS pulled through. 

Angie & Andi (WestJet) and the Nexus team, put on a very good & informative presentation.

I personally, ALWAYS walk away from a FAM with a ton my insight & knowledge, and.im always grateful when given the opportunity to do one. 

Kystal Grand Nuevo Vallarta is an ideal resort for families spanning multiple generations.

The Hacienda offers a serene ambiance reminiscent of a modern Mexican resort.

Gayle (Surrey, BC)

Krystal Grand Nuevo Vallarta, I was overall impressed with the resort.  Cesar in the entertainment department was very passionate about his job and taking care of the kids.  

Hacienda WOW, I’m over the moon here.  This is a very unique, boutique property.  Of course, might not be for everyone. It is a high-end property.  I could have cried with joy when I walked into the room.  The grounds here are stunning.  I’m writing this review as I sit at the most beautiful pool I’ve ever seen.  It almost feels to have a Mediterranean feel to it.  Food is amazing and buffet was great.  

Carlene (Saskatoon, SK)

In regards to Krystal Grand Puerto Vallarta, for my clients who also want a family-friendly resort and do not want to travel too far when they arrive in Puerto Vallarta, I will tell them about this property.  It is close to the airport, has nice beaches and excellent food.

In regards to The Hacienda - I would recommend it to my clients who are looking for a relaxing environment with good beaches, a pool, and great food.

Jennifer L (Edmonton, AB)

(The Krystal Resorts in Puerto Vallarta are) Great family resorts with beautiful grounds, large pools, beautiful beaches and convenient locations. (They) completely exceeded my expectations!!

Danielle C (Kamloops, BC)

Krystal Grand Nuevo Vallarta is a great family friendly resort, with amazing food, beach area and a luxury altitude feel.

Jennifer C. (Vancouver, BC)

Krystal Grand Nuevo Vallarta is very good and the staff are friendly and helpful. 

It was really different at The Hacienda. I believe the hacienda style and swimming pool with Roman Bath design are very special, which could be great selling points for my clients. 

Sayulita & San Pancho Excursion:  Thank you to WestJet and Nexus for the airport transfers and the great private excursion to Sayulita & San Pancho!

        

  

    

 

  

 

 

 

 

 

 

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This site was last updated 04/30/24